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E-Gift Card FAQs

Important Gift Card Stuff

Gift Card Terms & Conditions:

(Revised and effective – November 15th, 2021)

Updated:  4/2022

By using or allowing another person to use an Oliver Thomas gift card, you agree to these Terms and Conditions.

Oliver Thomas (or “we”, “us”, or “our”) may revise these Gift Card Terms & Conditions and/or discontinue offering gift cards for sale at any time without prior notice, to the extent permitted by law.

All Oliver Thomas gift cards are electronic gift cards (“E-Gift Cards”) in the form of a unique code created at the time of purchase, and no physical version will be provided.

E-Gift Cards and their use on the www.theoliverthomas.com website are subject to our general Terms & Conditions and Privacy Policy.

E-Gift Cards are non-transferable for cash, non-refundable, and not redeemable for cash (except to the extent required by state law).

No discounts / coupon codes may be used for any purchase of E-Gift Cards.

Purchase of E-Gift Cards will not be calculated in the "Free Shipping" total and do not qualify toward free shipping.

E-Gift Cards do not expire but you will want to use it soon because Oliver Thomas has the Pawesome stuff you need and want!

E-Gift Cards must be used to purchase goods and cannot be used toward additional gift cards.

E-Gift Cards may be used only on www.theoliverthomas.com. For clarity, E-Gift Cards cannot be used at wholesalers, reseller locations, or any Showfields location.

We do not charge sales tax when an E-Gift Card is purchased. It is charged when the E-Gift Card is used to purchase products at www.theoliverthomas.com.

Oliver Thomas is not responsible for lost or stolen E-Gift Cards.

If applicable law requires us to report and remit unclaimed property, we may deactivate the E-Gift Card once the funds are reported and submitted to the respective state, as required by and to the extent permitted by applicable law.

E-Gift Cards can be applied during checkout at www.theoliverthomas.com in the "Gift card or discount code" window.

If the balance on your E-Gift Card is less than the total order amount, you will need to pay the remainder of the purchase with a valid credit or debit card.

If the balance on your E-Gift Card is greater than the total order amount, the remaining balance will be updated.

E-Gift Cards can be applied during checkout at www.theoliverthomas.com in the "E-Gift Card or Discount Code" window.

 

Do you want a different denomination?  #math ➕ Just buy the multiples or combinations you need and we will provide the codes!

 

How do I check my Gift Card Balance?

Visit the Oliver Thomas E-Gift Card Balance page by clicking the image below 

You agree to use your E-Gift Card in compliance with all applicable laws.

TO THE EXTENT PERMITTED BY LAW: (1) OLIVER THOMAS MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO E-GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; AND (2) IN THE EVENT AN E-GIFT CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH E-GIFT CARD CODE.

OLIVER THOMAS IS NOT RESPONSIBLE FOR ANY CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL THAT MAY PREVENT OR DELAY ANY TRANSACTION USING AN E-GIFT CARD FROM BEING COMPLETED, SUCH AS TECHNICAL, ELECTRONIC, HARDWARE, SOFTWARE, INTERNET, SERVER, WEBSITE, NETWORK, COMPUTER, DATA TRANSMISSION, OR ANY THIRD-PARTY SERVICE ERRORS, MALFUNCTIONS, OR DIFFICULTIES (INCLUDING ANY ACTIVE OR PASSIVE FILTERING) OF ANY KIND, OR ANY ERROR MADE BY YOU WHEN ENTERING THE E-GIFT CARD CODES AT CHECKOUT.

All terms herein apply to the extent permitted by applicable law. If any provision hereof is held invalid or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity or operation of any other provision, and all other provisions herein shall remain valid and enforceable to the extent permitted by law.

YOU HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVE ALL RIGHT TO TRIAL BY JURY IN OR TO HAVE A JURY PARTICIPATE IN RESOLVING ANY DISPUTE, ACTION, PROCEEDING OR COUNTERCLAIM, WHETHER SOUNDING IN CONTRACT, TORT OR OTHERWISE, ARISING OUT OF OR RELATING TO OR IN CONNECTION WITH AN E-GIFT CARD. ALL CAUSES OF ACTION ARISING OUT OF OR RELATED TO AN E-GIFT CARD SHALL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION. THIS SECTION SHALL APPLY TO THE EXTENT PERMITTED BY LAW.

You hereby consent to the exclusive jurisdiction and venue of the federal and state courts of the state of Massachusetts for resolution of all claims, differences, and disputes regarding any E-Gift Card.

If you have any additional questions, please contact our Customer Service team at 1-833-221-0345 or customerservice@theoliverthomas.com.

Please note our customer service hours are 8:30am - 5:00pm EST, Monday - Friday excluding observed holidays.