Gift Card FAQs

Important Gift Card Stuff

Gift Card Terms & Conditions:

Terms & Conditions of this offering are subject to change at any time without prior notice.  This offering can be discontinued at any time without prior notice.

Oliver Thomas Gift Cards are E-Gift Cards and no physical version will be provided, just the unique gift card code created at time of purchase.

E-Gift Cards and their use on www.theoliverthomas.com website are subject to our general Terms & Conditions and Privacy Policy.

E-Gift Cards are non-transferable, non-refundable and are not redeemable for cash (except where required by state law).

No discounts / coupon codes may be used for purchase of E-Gift Cards.

E-Gift Cards do not expire but you will want to use it soon because Oliver Thomas has the Pawesome stuff you need and want!

E-Gift Cards must be used to purchase goods and cannot be used toward additional gift cards.

E-Gift Cards can only be used on www.theoliverthomas.com for products purchased from Oliver Thomas. E-Gift Cards cannot be used at wholesalers, at reseller locations or any Showfields location.

We do not charge sales tax when an E-Gift Card is purchased. It is charged when the E-Gift Card is used to purchase products at www.theoliverthomas.com.

Oliver Thomas and www.theoliverthomas.com are not responsible for lost or stolen E-Gift Cards.

If your state requires us to report and remit unclaimed property, we will deactivate the E-Gift Card once the funds are reported and submitted to the respective state, in compliance with state laws.

E-Gift Cards can be applied during checkout at www.theoliverthomas.com in the "Gift card or discount code" window.


If the balance on your E-Gift Card is less than the total order amount, you will need to pay the remainder of the purchase with a valid credit or debit card.

If the balance on your E-Gift Card is over the total order amount, the remaining balance will be updated and can be checked using the link below and your E-Gift Card code.

Do you want a different denomination?  #math ➕ Just buy the multiples or combinations you need and we will provide the codes!

If you have any additional questions, please contact our Customer Service team at 1-833-221-0345 or customerservice@theoliverthomas.com.

OLIVER THOMAS MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A GIFT CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD CODE. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS

How do I check my Gift Card Balance?

Visit the Oliver Thomas Gift Card Balance page by clicking the image below